Get in Touch With Us
This page explains how to contact the Non Gamstop Casinos team at ninabondarenko.co.uk, what we can help with, and what we cannot. We publish research-based guides about casinos not on GamStop for adult readers in the UK, so most messages concern accuracy, clarity or how we review sites.
We do not currently publish a public email address, phone number or postal address on this page, and we will not invent one. Please use the contact route provided in the site header or footer, where one is shown. Beware of anyone claiming to be us from an address that does not appear on ninabondarenko.co.uk.
What you can contact us about
- Corrections. If a bonus term, payment method, limit or date looks out of date, tell us which page and which detail. Casino terms change often, and we date our checks so you can see when information was last reviewed (most recently 30 September 2026 for this site).
- Questions about a guide. Unsure what wagering requirements, source-of-funds checks or an overseas licence mean in practice? Ask, and we will explain what we can from our research.
- Feedback on our reviews. If your experience of a listed casino differs from what we describe, we want to hear it. Please give dates and what you were told by the operator, but do not send passwords, full card numbers or identity documents.
- Editorial or business enquiries. Introduce your organisation and what you have in mind. Commissions and partnerships do not decide how casinos are ranked.
What we cannot do
We are an independent information site, not a casino, and we do not run any of the brands we feature. That limits our role in several situations:
- Account, deposit or withdrawal problems. We cannot access your casino account, release a payment or overrule a verification decision. Contact the casino's own support first, keep screenshots and emails, and use its complaints procedure if the issue is not resolved.
- Complaints about a casino. We can explain how complaints normally work, including escalation to a licensing body or alternative dispute service where the operator offers one, but we cannot arbitrate and cannot guarantee any outcome.
- Legal or financial advice. We provide general information only.
- Removing a self-exclusion. We have no control over GAMSTOP or any operator's self-exclusion records.
How to write a message we can act on
- Give the page address or title you are writing about.
- Quote the sentence or figure in question.
- Say what you think is wrong and, if you can, link to the official source, such as the casino's current terms.
- Tell us the date you saw it, as offers and limits change.
- Leave out sensitive personal and payment details.
What happens next
A real person reads each message. We cannot promise a fixed reply time, and we may not answer messages that are abusive, promotional or ask us to endorse a site. Where we confirm an error, we update the page and adjust the review date.
If gambling is causing you harm
If gambling is affecting your finances, relationships or wellbeing, please do not wait for a reply from us. GamCare runs a free, confidential National Gambling Helpline and live chat in the UK, and GAMSTOP lets you self-exclude from licensed Great Britain operators. Sites outside GAMSTOP are not covered by it, so blocking software and deposit or loss limits on your bank account may also help. Gambling should never be treated as a source of income or a way to solve money problems.
Before you write: our rankings and disclosure
We may earn commission if you join a casino through links on this site. That does not buy position: rankings follow our research into bonus terms, payments, games and support, and listed casinos such as Betmica, Kikibet or Betninja carry drawbacks we set out in our reviews. No ranking is a guarantee of safe play or withdrawals. To see how we choose and compare sites, read our guide to trusted non GamStop casinos in the UK.
Thank you for helping keep this site accurate. You must be 18 or over to gamble, and please only play with money you can afford to lose.