Privacy & Cookies Policy
This privacy policy tells you what to expect us to do with your personal information when you make contact with us or use one of our services.
Who are we and how to contact us
You can get in touch with us in the following ways:
By email: ninadogs@gmail.com
By phone: +44 (0) 07789 870689
Through this website: www.ninabondarenko.co.uk
How we get information
Most of the personal information we process is provided to us directly by you for one of the following reasons:
You have made an enquiry to us.
You engage one of our services.
Your choices in relation to personal information
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. You also have the rights and choices which you can exercise on the data we hold on you.
You have the right to:
Obtain access to your personal information
Withdraw consent, including opting out of our email marketing at any time
Ask us to correct any errors or delete the information we hold,
Object to or restrict our processing of your information.
For more information or to action these rights, please contact us on ninadogs@gmail.com
How you contact us
You contact us in the following ways:
By phone – call, text message
By email
By completing the form on our website
Why you contact us
You contact us for the following reasons:
Make an enquiry
Book a service
Attend an event
Make a payment for our service
When you contact us to make an enquiry we collect information, including your personal information so we can respond to it.
When you book an appointment, we collect information including your personal data in order that we can provide a full effective and efficient service that meet your needs.
When you attend appointments, we collect information from you to facilitate and record our ongoing work with you.
Visitors to our website
Our website is built on a software platform called Squarespace. It is also hosted by them. You can read more about the way they ensure site users’ privacy is protected under EU Data Protection laws here:
When someone visits our website we use Google Analytics and Squarespace Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find out more about all of this here:
Google Analytics and Squarespace
Use of cookies
We use cookies, small pieces of data that websites store on a device, to help our website run effectively and to provide the best experience for our site visitors. Some of these are functional and required cookies that allow visitors to navigate around the website. Others are analytical and performance cookies. You can find more information here about the cookies in use on our website.
You are in control of cookies and so this article also describes how you can change your settings. You can also find out more about cookies on these two websites If you want further information about cookies on these two websites www.aboutcookies.org or www.allaboutcookies.org
Complaints
You have the right to complain to the Information Commissioner’s Office if you believe we have not acted within data protection and privacy laws.
Changes to this policy
We may change the terms of this privacy policy from time to time. We will keep it under annual review to make necessary and reasonable changes. We will make changes outside of this in the event of a significant change in the law.
October 2020